Policies on Custom Orders

 

Custom Tufted Rugs

I would love to bring your rug ideas to life! I can create durable, one of a kind rugs that will add colour and personality to your home. To place an order, contact me through my email littlebrummie902@gmail.com. Tell me your general idea, colours you have in mind, inspiration, shape and size.

Custom rugs sized approx 2.5’ x 2.5’ start at $400 CAD. The final price will depend on the level of detail in the design and the number of colours requested, and the size of the rug.

If you want something smaller such as a wall hanging etc., that can also be accommodated and the price will be lower to reflect that.

A deposit of $150.00 will be required to secure your spot on the waitlist. The deposit is non refundable. The final amount owing can be paid upon completion of your custom rug, or in instalments if necessary. Mock ups will begin after the deposit has been received. The $150 deposit will cover 3 - 4 design mock ups. Further iterations will be an additional charge.

Shipping will be calculated based on destination, and will be an additional charge to the customer. Currently I am shipping within Canada and to the United States.

The rugs can be rectangular, oval, squiggly etc., but I would not recommend something with repeatedly jagged edges, as this will be too difficult to apply a backing to and sew.

As far as designs go, I’ve found that simple, abstract shapes and colour blocking have been the most successful. As the material is very thick, it can be difficult to make something that is excessively detailed. These custom hand made rugs are to be treated as a work of art, and would not be suitable as bath mats, door mats, or in high traffic areas.

I am excited to hear your ideas, and will try my best to create something that will be loved in your home for years to come!

Pet Portraits

A custom pet portrait will be $500 CAD plus shipping. Good reference photos are key for these! I require photos that accurately depict your pet. Straight on, at eye level, and in natural even light so that I can get a true sense of their colour. I follow a formula with my pet portraits - forward facing “floating head” with a colourful background. The background colour will complement your pets coat or could represent their personality.

 


Custom Painted Clothing

I would love to customize a pre existing article of clothing for you! I work primarily on denim and leather jackets, and I am open to customizing leather wallets, bags, shoes, and jeans. To place a custom order, email me through littlebrummie902@gmail.com.

A deposit of $60.00 is required before production begins. Generally, a full back piece painting for a denim jacket will cost $200. Smaller painted items will be calculated on a case by case basis.

Including production time, most custom items ship within 3 weeks. If your custom order involves more than one item, more time will be required for production and the shipping date will need to be extended. Shipping will be at an additional cost to the customer and will be calculated based on destination. Currently I ship within Canada and to the United States.

There are no refunds on custom items 

Aftercare: For denim jackets I use acrylic paint mixed with fabric medium and heat set the paint. A finished piece will be durable, but I recommend caring for it as an art piece. If you must, spot clean or hand wash gently in cold water with a mild detergent. I use Angelus leather paint on leather items. The medium is water proof


Payment

Payment for custom orders is accepted via Paypal or etransfer. If you do not have a Paypal account, please email littlebrummie902@gmail.com to arrange an etransfer.

A deposit is required before production begins.

Shipping

I ship within Canada and the United States. Shipments are made via Canada Post Regular Parcel. Shipments for custom orders can take up to three weeks within receipt of payment. 

Shipments will be made to the address provided via Paypal or described within email. Please make sure these addresses are correct. No refunds will be made for items that do not reach you due to customer error.

Refunds and Exchanges

Each item is hand made and one of a kind. There are no refunds or exchanges.

I want you to be happy with your order! If you are not happy with an item, please contact littlebrummie902@gmail.com as soon as possible.